Effective Date: March 7, 2025
1. Introduction
This Privacy Policy outlines how [Shop Name] collects, uses, and protects the personal information of our customers. We are committed to protecting your privacy and ensuring the security of your data.
2. Information We Collect
- Personal Information: We may collect your name, address, phone number, email address, and other information you provide to us when you contact us, schedule an appointment, or use our services.
- Vehicle Information: We may collect information about your vehicle, including its make, model, year, VIN (Vehicle Identification Number), and license plate number.
- Repair and Service Data: We may collect information about the services we provide, including estimates, invoices, and repair notes.
- Insurance Information: We may collect information related to your auto insurance, such as policy number and provider. [1]
3. How We Use Your Information
- Providing Services: We use your information to provide you with the auto repair and related services you request.
- Communication: We may use your contact information to communicate with you about your service, provide updates, or respond to your inquiries.
- Improving Services: We may use aggregated, non-identifiable data to improve our services and customer experience.
- Legal Compliance: We may use your information to comply with legal obligations or as required by law.
4. Sharing Your Information
- Third-Party Service Providers: We may share your information with third-party service providers, such as insurance companies, dealerships,parts suppliers, or towing services, only to the extent necessary to provide the services you have requested.
- Legal Requirements: We may disclose your information if required by law, court order, or other legal process.
5. Security Measures
- We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration.
- We store your data securely, using industry-standard encryption and access controls.
- We regularly review and update our security measures to ensure the ongoing protection of your information.
6. Your Rights
- You have the right to access, correct, or delete your personal information held by us.
- You may opt-out of receiving marketing communications from us at any time. [2]
- You may contact us with any questions or concerns regarding our privacy policy.
7. Changes to this Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on our website.
- Your continued use of our services constitutes your acceptance of the revised Privacy Policy. [3]
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
A Touch Of Class Auto Body Inc 1611 Brookpark Rd Cleveland, Ohio 44109