Privacy Policy

Welcome to https://atouchofclassautobodyinc.com.

We understand that privacy online is important to the users of our site when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by A Touch of Class Auto Body Inc (collectively, “Services”) (“Authorized Customers”).

Effective Date: March 5, 2026

This Privacy Policy outlines how A Touch of Class Auto Body Inc. collects, uses, and protects the personal information of our customers. We are committed to protecting your privacy and ensuring the security of your data.

1. Terms and Conditions:

• Messaging frequency may vary.
• Message and data rates may apply
• To Opt Out at any time, text STOP
• For assistance, text HELP or visit our website at https://atouchofclassautobodyinc.com.

2. Information We Collect

• Personal Information: We may collect your name, address, phone number, email address, and other information you provide to us when you contact us, schedule an appointment, or use our services.
• Vehicle Information: We may collect information about your vehicle, including its make, model, year, VIN (Vehicle Identification Number), mileage and license plate number.
• Repair and Service Data: We may collect information about the services we provide, including estimates, invoices, and repair notes.
• Financial Information: Payment details for processing transactions.
• Insurance Information: We may collect information related to your auto insurance, such as policy number and provider.

3. How We Use Your Information

• Providing Services: We use your information to provide you with the auto repair and related services you request.
• Communication: We may use your contact information to communicate with you about your service, provide updates, or respond to your inquiries.
• Improving Services: We may use aggregated, non-identifiable data to improve our services and customer experience.
• Processing payments and Insurance claims.
• Legal Compliance: We may use your information to comply with legal obligations or as required by law.

4. Sharing Your Information

We do not sell your personal information.

• SMS consent will not be shared with third parties or affiliates
• Insurance Companies: To coordinate repairs and payments.
• Parts Suppliers: To order specific components for your vehicle.
• Payment Processors: To securely handle credit card transactions.
• Legal Compliance: If required by law or to protect our rights.

5. Security Measures

• We implement industry standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
• Physical records are stored securely, and digital data is protected by encryption and firewalls.
• We regularly review and update our security measures to ensure ongoing protection of your information.

6. Data Retention

• We store the information we collect about you for as long as necessary to fulfill the purposes for which it was collected, and in accordance with applicable law.
• However, if necessary, we may retain personal information for longer periods of time. For instance, where we are required to do so in accordance with legal, tax and accounting requirements set by legislature, regulator, or other government authorities.
• Once retention of the personal information is no longer necessary for the purposes outlined above, we will either delete or anonymize the personal information or, if this is not possible (for example because personal information has been stored in backup archives), then we will securely store the personal information and isolate it from further processing until deletion or anonymization is possible

7. Your Rights

• You have the right to access, correct, or delete your personal information held by us.
• You may opt out of receiving marketing communications from us at any time.
• You may contact us with any questions or concerns regarding our privacy policy.

8. Changes to this Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on our website.
• Your continued use of our services constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at

• A Touch of Class Auto Body Inc 1611 Brookpark Rd Cleveland, Ohio 44109
• phone: 216 459 0900
• email:  atoc1611@gmail.com